• Technical Support

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Every staff must be an expert of laser cutter

Recommending the most suitable laser cutter according to the demands, helping with the importing process and making it easy and clear for our customers are basic rules for every Triumph Laser sales person.

Laser operation tutorial

Subscribe to our facebook or youtube channel and get our laser tutorials on our production.Concise designs and elaborately prepared videos enable you to operate your laser as soon as you receive it.

System diagnoses via remote maintenance

In addition to the service hotline, we offer you fault diagnosis by a remote maintenance service. For this, a service technican will log into your PC via the Internet and will check the status of your laser software. Many problems can be solved in this manner in just a couple of minutes.

Instructions for remote maintenance:

1. Download the free remote maintenance software Teamviewer.

2. Inform our technical support about your ID and password. With this information our technicians are able to connect to your computer.

Spare parts service

We keep permanent stocks of the most important spare parts for our laser machines. This guarantees short delivery times. We procure rare or discontinued spare parts at short notice so that we can respond promptly if necessary.

After Sales Service

Contact the triumphlaser service hotline where top qualified laser experts will assist you with any questions or problems. You can reach the triumphlaser via any way from:

Tel: +86-755-26996469
Email: support@triumphlaser.com