After sale service quality assurance
In order to better serve customers to provide fast, considerate after sale service,To ensure that customers of the service quality, according to customer demand,And meet the needs of market competition, the purpose of this after sale service management rules.
- Triumph laser provides video tutorials for easy learning ,Instruction Book, Operation Manual to you, which is easily to learn and operate, also supply free unlimited time remotely training ,lifetime technical support
- We will offer plenty of technical support online, just like detailed technical and installation instructions. For example, when you meet a maintenance problem, we will make a video with completed and detailed operation process according to the problem, it just seems that I am on the spot by your side to instruct you how to deal with the problem.
- We will supply brochures for simple trouble-shootings of the machine, which will help you dealing with the common problems happened to the machine.
- 2 years warranty , Equipment failure (artificial damage and irresistible factors except) free replacement ;
The equipment warranty details: laser tube(CO2 glass tube laser machine only, fiber laser marker without consumbles) warranty for three months; (Note: man-made damage and irresistible factors except)
Special Designing, Customized, OEM Order is accepted
TRIUMPH Laser is rather willing to help you to realize your special idea and requirement by our innovative ability. So please do not hesitate to contact us when you need special design or customized machine and OEM machines.
TRIUMPH LASER, You Best Choice
To be the customer of TRIUMPH Laser, we will cooperate based on complete trust and comfortable. You will find we are a reputable supplier and worth your trust. We understand every customer is valuable. We will value every chance you give to us.